Ease customer struggle. Generate more revenue.
Whether poor product engagement, underperforming landing pages, or broken checkout flows, FullStory reveals when, where, and why your customers experience friction on your website or app, making it easy for everyone across your organization to solve experience-related problems at scale.

Traditional web analytics don’t cut it anymore.
Dashboards leaving you with more questions than answers? With FullStory, you can analyze any digital interaction you want, no event instrumentation required. Then, press play to pivot from quantitative analysis to context-rich qualitative research. It’s the intuitive way you can confidently go from abstract to a-ha!

User details
Event stream
Astronomical scale.
Telescopic precision.
Digital experience is more than bounce rates and KPIs. That’s why FullStory was built to log and navigate billions of events at hyperspeed, helping you find the exact answers you need right when you need them.

Turn everyone into a digital experience changemaker.

INTEGRATIONS
Discover how FullStory supercharges your existing workflows with integrations for Intercom, Jira, Zendesk, and more.

TEAMMATES, TAKE NOTE
See something? Say something to your team by creating a note at an important moment in a session replay.

SHARING IS CARING
Get everyone on the same page by sharing sessions in email, Slack, or anywhere.

Kissmetrics is a customer engagement automation tool that helps you understand what people are doing on your website and products, and delivers behavior-based engagement every step of the way. Kissmetrics makes it easy to increase conversions, engagement, and retention by automating behavioral engagements based on analytics data.

Kissmetrics have an excellent Analytics blog with case studies and guides

Kissmetrics – Get, keep and grow more customers
Understand what people are doing on your website and products,
and deliver behavior-based engagement every step of the way.
Customer Engagement Automation by Kissmetrics
Behavioral analytics + email campaign automation. Analyze, segment and engage all in one place.
Built to help marketers and growth teams increase conversions, engagement and retention.

Increase Conversions
Whether you’re focused on product sales or product adoption, understand what’s working (or not) to increase performance.

Drive Engagement
Send automated behavioral engagements at the perfect time to get people happily headed in the right direction.

Grow Retention
Customers become loyal when they get what they want and expect. Understand the value drivers that matter most to grow retention.

If you are looking for Behaviour Analytics Tools, then please do explore

Analyze each interaction across the full customer journey using internal and external data. Improve engagement and lifetime value by nudging users based on actions they’ve taken.

Drive loyalty with digital products

Learn which features increase conversion, engagement, and retention. Then test ways to improve and adapt based on what worked and didn’t.

Make data-driven decisions
at all levels

Enable the whole team—from executive to individual contributor—to impact KPIs and measure them in real time. Now everyone can use data to be more strategic.

Perform complex behavioral analysis and get answers in seconds with machine learning, enterprise security, and 99.99% uptime.
Get instant answers

Answer complex questions in seconds. Non-technical users can use simple reports for segmentation, retention, and funnels quickly and easily.

Surface automatic insights

Uncover trends in your data automatically. Complement your analysis and discover the best actions to take in less time with machine learning and advanced statistics tools.

Take intelligent action

Act on your findings through Mixpanel or 3rd-party tools. Automatically trigger messages, A/B tests, and personalization, then measure the downstream results—all in one place.

1. Create a study
Easily prepare a study in your web browser. Use images, videos or any website as a stimuli.

2. Gather the data
Track participants from any place in the world. Turn their webcams into a screen-based face & eye-trackers. Connect with any panel, survey, tool or system. All the data is stored in the cloud, available from any web browser.

3. Analyze the data
Use online dashboard to analyze gaze recordings, entertainment level, mouse movements, eye-tracking heatmaps with AOIs, or export the data to any tool.