Heyday

Description

Exceptional experiences sell

Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences.

Personalized conversations maximize conversions

Capture, engage, and convert leads 24-7 with an always-on sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI.

Save your agents and customers’ time

Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.

Monetize and optimize your customer service.

Heyday’s toolbox is filled with resources that save time and boost sales. Get access to data on what shoppers are looking at, filter conversations per department and team, and get a view on your agents’ performance. Distribute customer surveys in-chat to check the pulse on customer satisfaction to constantly improve your interactions.