Live chat, email & social messaging for business

Answer questions, solve problems, increase conversions

Add live chat to your website and talk with your website visitors in real-time, or use the messenger mode and reply to messages at your own pace.

Communicate over Email and Facebook

Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs.

See who’s on your website

Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message.

Boost sales

Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value.

Use chatbots to do routine work for you

Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

Get mobile apps and chat anywhere

Don’t miss a conversation when you are away from your desk. Chatra mobile apps allow you to communicate on the go.

Ease customer struggle. Generate more revenue.
Whether poor product engagement, underperforming landing pages, or broken checkout flows, FullStory reveals when, where, and why your customers experience friction on your website or app, making it easy for everyone across your organization to solve experience-related problems at scale.

Traditional web analytics don’t cut it anymore.
Dashboards leaving you with more questions than answers? With FullStory, you can analyze any digital interaction you want, no event instrumentation required. Then, press play to pivot from quantitative analysis to context-rich qualitative research. It’s the intuitive way you can confidently go from abstract to a-ha!

User details
Event stream
Astronomical scale.
Telescopic precision.
Digital experience is more than bounce rates and KPIs. That’s why FullStory was built to log and navigate billions of events at hyperspeed, helping you find the exact answers you need right when you need them.

Turn everyone into a digital experience changemaker.

INTEGRATIONS
Discover how FullStory supercharges your existing workflows with integrations for Intercom, Jira, Zendesk, and more.

TEAMMATES, TAKE NOTE
See something? Say something to your team by creating a note at an important moment in a session replay.

SHARING IS CARING
Get everyone on the same page by sharing sessions in email, Slack, or anywhere.

Platform Features
Our platform is designed to work with many different sources of data, has built-in features to enrich company (or personal) data, allows you to qualify prospects based on behaviour and profile data, and includes powerful filters and intuitive scoring algorithms to create segments.

The results can then be synchronised or exported towards many destinations using existing integrations or via custom-built solutions.

INTEGRATIONS & CONNECTORS
We support many integrations out-of-the-box, to collect your data and get the results in your workflow.

FLEXIBLE
Built with flexibility in mind, we support various workflows, data-sources, destinations and tool-stacks.

APPLICATION & API
You can use our modern (web) application or get the (raw) data through our world-class API

LEADS, CUSTOMERS, ACCOUNTS
Your audience consists of individual leads, existing customers, named accounts and more. We support all.

DOCUMENTATION & TUTORIALS
Over the years, we have created many different tutorials, manuals and guidelines. Ready to learn?

BUILD FOR SCALE
The more data the better, as we are experts in finding needles in your haystack of lead & customer data.

Customer Intelligence
Leady helps you to track points of user interaction, level of engagement, events, frequency of visits while also tracking all communications, so you can focus on closing more sales.

Email Marketing Tracking
Leady integrates with all leading Email Service Providers and email marketing platforms. Additionally Leady builds on analytics from your email marketing campaigns, allows you to develop rich person and company profile and see which offer leads to conversion.

With Leady you can explore which editorial content brings your email recipients to your website and which should be revised. Once integrated you can identify ready to win prospects, leverage data for personalized communication and close more deals faster.

Web forms
When a web form is submitted Leady will start building rich person and company profiles.

Tracking subscribers and their journeys across website and your additional digital touchpoint.

With Leady you can identify ready to win prospects and attract them with the right offer at the right time in their life cycle. At the point of submission Leady identifies anonymous visitors and provide you with their historical interaction with your brand.

Identity-enabled cross-channel measurement

Connect data at scale

Accurately quantify business outcomes

Sustainable, neutral solutions

Without accurate measurement, marketers can’t effectively prove the value of their investments.

Gaps in customer intelligence, siloed and disconnected data, and a constantly changing landscape
lead to missed opportunities.

Remove common barriers to measurement so you get more valuable insights and can make better decisions.

LiveRamp connects siloed data, helping you build your customer intelligence, understand your impact on the path to purchase, and more accurately measure ROI.

Develop a Source of Truth
Our identity translation technology precisely connects data from disparate sources to create a source of truth that serves as the foundation of measurement, bringing greater accuracy, measurement, and analytics while preserving consumer privacy.

Deepen Customer Intelligence
Truly understanding your customer and the impact of your marketing initiatives on their journey allows you to better provide the right experiences to drive their path to purchase. LiveRamp’s measurement suite delivers an expanded view of your customer engagement throughout the marketing funnel.

Prove Cross-Channel Impact
Break data silos and connect various marketing touch points across online and offline channels, including digital and TV, whether your customer is at home or at work. A more holistic view of an individual, household, or account enables you to prove ROI, increase efficiency, and drive the outcomes that matter to you.

PlaceIQ solutions drive your entire business forward
ADVERTISING

Reach the right consumers, measure campaign success, and optimize performance powered by location data

INTELLIGENCE

Understand consumer demand, market trends, and opportunities through location data metrics

LICENSING

License best-in-breed location datasets to conduct your own analysis and power decision making

PlaceIQ leads the market in privacy

PlaceIQ’s platform is a privacy-minded solution designed to deliver aggregated insights that enable marketers to make advertising more relevant for consumers, while holding ourselves to the highest standards of consumer respect. PlaceIQ leads the market by offering strong thought leadership on our industry, and driving the evolution of best practices that support consumers’ right of notice, choice and transparency. We have designed our policies and business practices around these important pillars.

AGILE VOICE OF THE CUSTOMER INTELLIGENCE
sandsiv+ is an agile end-to-end Customer Intelligence platform that easily adapts to the complex customer experience management and analytics requirements of large organizations and their environment and it flexibly integrates with their IT ecosystems at relatively low cost of ownership.

DEEP MACHINE LEARNING NLP
sandsiv+ uses advanced AI technologies including Natural Language Processing (NLP) on Deep Machine Learning providing for the increasingly unsupervised production of faster and more accurate actionable insights.

CUSTOMIZED DASHBOARD AT YOUR FINGER TIPS
sandsiv+ offers customizable analytics and dashboarding allowing effective analysis and visualization of all the VOC and other customer data in an intuitive, flexible, and fast way. Its extensive qualitative and quantitative analysis features turn the data into a continuous customer intelligence feed, to present actionable insights to the right people, in the right form, at the right time.