Customer Journey – Digital Marketing Supermarket https://digitalmarketingsupermarket.com Marketplace for Digital Marketing Tools and Courses Mon, 24 Jan 2022 12:54:00 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.2 Alice https://digitalmarketingsupermarket.com/tool/alice/ Sun, 28 Mar 2021 19:37:05 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=60012 Automate your customer relationship in all messaging channels

Your intelligent business assistant to Increase Sales, Reduce Support Cost, Enhance Customer Experiencein all of your customer touch points!

Support Customer in any Channel

With omni-channel customer support, manage customer conversations in any language. Manage & Automate your responses across all channels as well.

One window to manage all conversations in different channels.

Integrate our platform with the tools your business relies on.

Boost efficiency with AI

With state of the art AI and drag-and-drop user journey designer, adapt to the future with ease! No coding knowledge is required, and the basics are free. But our prices won’t scare you either.

Our AI-powered agent will let you create workflows

Your business will be available 24/7 to customers, learning about them from continuous interaction

Analyse Data Efficiently

Ai powered, easy-to-understand analytics will help you find more leads, even if you manage multiple ventures. We bring customer data to your fingertips.

Optimize your customer journey to increase conversions and customer satisfaction.

Gather data and insights on your customers to better understand their journey.

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Chartio https://digitalmarketingsupermarket.com/tool/chartio/ Sun, 09 Feb 2020 21:05:11 +0000 https://digitalmarketingsupermarket.com/tool/chartio/ Where teams explore data
Create powerful dashboards from your company’s data and quickly discover insights with Chartio.

All your critical metrics. One powerful interface.
Bring your data together
Connect all your business data from top sources like Amazon Redshift, Google BigQuery, and PostgreSQL, so you can spot issues and trends across your entire company.

Explore and transform
Browsing your data is easy thanks to Chartio’s revolutionary Visual SQL solution—or switch to SQL mode to review the code under the hood.

Leadership
Easily create dashboards, generate reports, and set goals to keep your teams focused and productive.

Product managers
Keep constant watch over user behavior and feature performance, so you can build a stickier product.

Sales teams
Strengthen your sales pipeline by combining data from sources like Salesforce with your in-house analytics.

Customer success
Monitor the entire customer journey, from onboarding to advocacy, to better serve your users and reduce churn.

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Coherent Path https://digitalmarketingsupermarket.com/tool/coherent-path/ Sun, 09 Feb 2020 21:04:20 +0000 https://digitalmarketingsupermarket.com/tool/coherent-path/ A personalized email diet for every customer’s tastes
Harness the power of your creative.
Automate your email calendar.

Personalized content builds lifelong customer loyalty
See how Neiman Marcus generates hundreds of thousands of personalized emails — reducing reliance on promotions by making meaningful connections with each subscriber.

Sell more of the products you want to sell
Turn your company’s goals into sales, with email marketing software that lets the data decide what’s right for each customer, and tailors a varied diet of offers in your top-priority categories to each shopper’s personal journey.

Templates | Personalized Email Marketing Software | Email Personalization | Email Calendar | Coherent Path
Keep control of your brand with automated email campaigns
Send millions of individually personalized emails every day with dynamic templates – all while maintaining your brand’s uniquely curated look and feel.

Supercharge your email team’s productivity
Reduce the amount of labor required to get an email out with automated email personalization that integrates seamlessly with your ESP.

Productivity | Personalized Email Marketing Software | Email Personalization | Email Calendar | Coherent Path
Creative Assets | Personalized Email Marketing Software | Email Personalization | Email Calendar | Coherent Path
Get more out of every creative asset
Maximize your most important assets by reusing them in multiple email zones, featuring them in millions of personalized campaigns, testing them over time, and discovering the ideal audience for each creative

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Evolv https://digitalmarketingsupermarket.com/tool/evolv/ Sun, 09 Feb 2020 21:05:47 +0000 https://digitalmarketingsupermarket.com/tool/evolv/ Evolv – Perfect the customer journey
Always deliver the best-performing experiences through continuous optimization powered by machine learning.

Explore EVERYTHING
High velocity coverage of 10x the ideas in 1/10th the time.

Explore EVERYWHERE
Explore on web and on mobile. Explore across the full funnel.

Explore ALL THE TIME
Continuously optimize to the best-performing experience.

FOR MARKETERS
I need to…

Generate more leads
Increase customer sign-ups / engagement
Increase sales
Increase average order value
Improve booking process

FOR PRODUCT OWNERS
I need to…

Improve native mobile and web experiences
Improve page navigation
Optimize for search engines
Optimize the funnel
Optimize for price

The Evolv Solution
Find the best-performing customer experiences today.

Unlock the power of automated, full-funnel, multi-channel optimization.

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Flockrush https://digitalmarketingsupermarket.com/tool/flockrush/ Sun, 09 Feb 2020 21:04:14 +0000 https://digitalmarketingsupermarket.com/tool/flockrush/ Create Smarter Content Experiences
FLOCKRUSH DELIVERS IMMEDIATE IMPROVEMENTS IN YOUR CONTENT INVESTMENT

1. Visualize your Customer Experiences
Map your customers’ journeys in minutes.
Flockrush Experience Map

2. Align Content to Customer Journeys
Repurpose content to create transformative experiences.
Flockrush Content Pathways

3. Nurture prospects.
Qualify leads.
A.L.I.A.®. Makes-It-Easier®
Understand if nurturing pathways are efficient and optimize in real-time.

At Flockrush, we believe that what matters most is what happens after the click.
Flockrush wha matter is what happens after the click
You’ve spent enormous energy and resources creating compelling content to attract leads. Capitalize on these opportunities by engaging in a dialogue that converts prospects and deepens customers relationship with your brand.

Use Flockrush’s Alia®, Artificial Intelligence for deeper content engagement and faster customer nurturing.
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70% of content is never used
yet 45% of marketing budgets are spent on creating this content.
Flockrush yet 45% of marketing budgets are spent on creating this content.
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Flockrush make it easier for customers to buy
Make it Easier for your Customers to Buy…
Again and again
Everyone has their own unique learning style and needs. So why don’t content marketing programs typically take this into account? One-size-fits-all content strategies are not an effective way to educate and nurture customers.

To prove nurturing success, marketing leaders must measure and track purchase-ease. Demonstrating content effectiveness and measuring success is about more than clicks and traffic.

Flockrush’s analytics will help your company demonstrate the correlation between nurturing performance and business outcomes, making customer nurturing and purchase-ease an integral part of your business strategy.

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Hawksearch https://digitalmarketingsupermarket.com/tool/hawksearch/ Tue, 11 May 2021 17:44:46 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=70883 Building Stunning Enterprise On-Site Search Solutions
Hawksearch provides best-in-class features for you to define your visitors search experience. Regardless of if you’re selling products, searching content, or indexing multiple systems, and SEO optimized content, Hawksearch complements your business objectives.

We Are Obsessed With Your Customer’s Journey Using Onsite Search
You may be looking to boost your ecommerce search, looking to improve your website search engine or enhance your site search, Hawksearch solves these challenges and more delivering relevant digital experiences.

Your Search Technology Stack
The Hawksearch platform offers a robust, feature-rich next-generation search, recommendation, and personalization engine that enhances, normalizes and enriches your customer’s experience. The Hawksearch platform leverages advanced artificial intelligence, machine learning and industry leading analyzers to identify the ultimate search experience delivering accurate results from federated data sources.

This platform works on small to enterprise level environments including B2C, B2B, commerce, content publishers and enterprise applications. Hawksearch uses industry standard RESTful APIs to integrate across your business ecosystem.

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Indicative https://digitalmarketingsupermarket.com/tool/indicative/ Sun, 09 Feb 2020 21:04:42 +0000 https://digitalmarketingsupermarket.com/tool/indicative/ Customer Analytics for Everyone
Indicative is the only customer analytics platform for product managers, marketers, and data analysts that connects directly to your data warehouse.

Connect Your Data
Indicative connects directly to your data warehouse. No more duplication of data collection, mismatched event counts or data errors.

Know Your Customer
Optimize acquisition, visualize customer journeys, and maximize retention without knowing SQL.

Drive Product Innovation
Optimize your product by driving your product roadmap by identifying points of friction and measuring feature adoption.

Customer Journey
Visualize and optimize conversion and retention with Indicative’s unique multi-path funnel.

Multipath Customer Journey Funnel in Indicative
Segmentation
Ask, answer, and act on the most important questions about your customers and their behaviors.

Cohort Analysis
Build behavioral cohorts that pinpoint the features and campaigns that most engage and retain customers.

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Kitewheel https://digitalmarketingsupermarket.com/tool/kitewheel/ Thu, 13 May 2021 21:36:57 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=56123 Manage Your Customer Journey With Kitewheel
Real-time Journey Expertise to Support Your Customer Experience
Schedule a live demonstration with content personalized to the journey needs at your business.

Kitewheel Is A Leader In The Forrester Wave™: Journey Orchestration Platforms
Read the report to learn Forrester’s evaluations of the top customer journey tools of 2020 and why Kitewheel continues to be a leader.

In the report you will learn

How Forrester defines the journey orchestration market
Why Kitewheel received the highest scores possible in the journey testing and optimization category as well as in the technology criteria
How Kitewheel’s real-time decisioning technology is used to boost sales, marketing, and service journeys

The Engine Behind The World’s Greatest Journeys
Discover the latest insights in the customer journey space and see how journeys have evolved over the past seven years and nearly 20 billion journey interactions.

In the State of the Customer Journey report, we take a deep dive into how real businesses are delivering their customer journey programs today. We’ve watched customer journey management grow exponentially, spread across the entire organization, and pick up speed in businesses of all sizes and types.

Built on over six years of customer journey data, we’re proud to share the trends and insights that have shaped the customer journey marketplace.

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Konnecto https://digitalmarketingsupermarket.com/tool/konnecto/ Sun, 21 Mar 2021 17:26:29 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=58681 Why do leading brands choose Konnecto?
Digital Customer Acquisition

Increase the top of the funnel by up to 18%, improve conversion rates and decrease the cart-abandonment rate significantly

Marketing Strategy

Build and execute a winning marketing strategy by uncovering weaknesses, threats and disruption opportunities in the market

Competitive Intelligence

Gain a clear real-time vision of how consumers interact with your competitors across products and assets

It’s time to unlock your unfair advantage

Unique data, unique technology, and industry-specific data science enable the creation of actionable recommendations that take into account your current investment landscape across multiple functions without the need for any integration/data transfer.

Konnecto identifies trigger points and behavioral patterns specific to a need within an industry and category (e.g. buying a Motability car, buying coffee pods as a present, etc.). In addition to aggregating the data, we build models specifically relevant to your industry, category, region, and product type…

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MagNews https://digitalmarketingsupermarket.com/tool/magnews/ Fri, 14 May 2021 13:08:31 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=54428 Communication is at the center of everything
MagNews Integrated Communications Platform: a modular solution for managing integrated communications and business processes.

What you can do with MagNews
Our versatile solution responds to different needs and objectives.

Communication
Multichannel communication for integrated projects, both internal and external to the company

Marketing
A system designed for acquisition, conversion, and loyalty in both B2C and B2B contexts

Automation
Design, orchestration and automation of workflows towards clients and internal company constituents

Experience
Full digital experience management, personalized on a vast, omnichannl scale

Training
Tools and features to manage and stay up-to-date with continuous training

BPM e RPA
Management and improvement of business processes and task automation

Using MagNews on the DHL Connection project, we were able to communicate in an engaging way towards active clients and reactivate a significant number of dorment clients. The results reflect the centrality we would like to give the client with a very positive impact on revenue.

Integrations
MagNews is already integrated with the most popular eCommerce, CRM, Social, Management and Analytics systems.

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