Customer Sentiment – Digital Marketing Supermarket https://digitalmarketingsupermarket.com Marketplace for Digital Marketing Tools and Courses Sat, 12 Feb 2022 14:22:01 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.2 Linkfluence Search https://digitalmarketingsupermarket.com/tool/linkfluence-search/ Fri, 15 May 2020 12:23:24 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=34523 Search Any Keyword for Instant Social Data Analysis in 1 Click
Linkfluence SEARCH, the easiest search engine to discover market trends and brand insights.

Linkfluence Search gives you the fastest and easiest way to track trends, benchmark against competitors, and measure your campaigns with zero setup.

Audience summary
Understand your audience at a glance and get key demographic summaries of who’s talking about your brand or keywords, on which platforms, and in which countries.

The simplest way to truly know who talks about you online.

Topic analysis
Learn the themes most associated with your keywords of interest with the topic wheel.

An easy way to find new trends and see what else people talk about when they mention your brand.

Sentiment & emoji analysis
Discover the good, the bad, and the angry with AI-enriched analysis for sentiment and emojis, to better understand brand perceptions and associations.

These tools enhance social media data and help to tell the full story at a glance.

Advanced filter search
Cut through the noise with our advanced filters to combine or eliminate keywords, and drill down to specific platforms, countries, languages, gender, and more.

Social media can be noisy. These powerful filters help you cut through.

Image & video wall
Picture your brand instantly with our image wall to discover how your customers talk about you visually on social media and the web.

Image and video are more important than ever. Stay in control your brand image online.

]]>
Loopedin https://digitalmarketingsupermarket.com/tool/loopedin/ Thu, 10 Feb 2022 06:56:24 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=77666 Keep your customers in the loop
Collect customer feedback, build roadmaps and share announcements.

Collect Ideas and Feedback
Collect ideas and feedback from your customers and allow them to vote on their favourites.

Collect ideas
Collect feedback
Up voting
Sentiment Analysis
Emoji reactions
Commenting
Following

]]>
Reputology https://digitalmarketingsupermarket.com/tool/reputology/ Sun, 09 Feb 2020 21:05:09 +0000 https://digitalmarketingsupermarket.com/tool/reputology-2/ Manage Reviews from One Place
Reputology is the review monitoring and management platform that helps businesses monitor, respond to, and analyze their online reviews

REPUTOLOGY IS TRUSTED BY MARKETING AGENCIES, AUTOMOTIVE GROUPS, HOTEL CHAINS, HEALTHCARE ORGANIZATIONS, PROPERTY MANAGEMENT COMPANIES & MORE
Reputology customers

Reputology acts as a gauge on how we are doing, letting us know whether or not employees are doing their job well. It helps point out key areas where we are—-or aren’t—doing well, based on customer responses.

Megan L, Marketing, FRSG (FSR Magazine)
LEVERAGE REVIEWS TO GROW THE TOP AND BOTTOM-LINE
24/7 Review Monitoring
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard.

Respond Quickly from the Platform
Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface.

Analyze Customer Sentiment
Wait times too long? Toilets clogged? Is the new hire Dwight abrasive? Attack the root cause of complaints. Our semantic analysis technology converts the unstructured content from reviews & feedback into actionable data.

Aggregate All Feedback in 1 Place
Get a holistic view of the customer experience so that your team can become proactive about addressing concerns & making improvements. Our flexible, customizable surveys allow you to gather feedback on an ongoing basis.

Keep Tabs on How Reviews Are Managed
Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service.

Measure Performance
Reputology’s reporting and analytics allows you to gauge your KPI, spot trends, and compare storefronts at a glance. Our intuitive graphs, charts and scorecards make it easy to diagnose any changes in performance.

]]>