Reduce Churn – Digital Marketing Supermarket https://digitalmarketingsupermarket.com Marketplace for Digital Marketing Tools and Courses Mon, 17 Jan 2022 02:05:39 +0000 en-US hourly 1 https://wordpress.org/?v=6.3.2 Custify https://digitalmarketingsupermarket.com/tool/custify/ Sun, 21 Mar 2021 01:51:35 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=70227 Custify – Ensure Product Adoption and Reduce Churn

Your signups have already invested time. Make the most of those signups by helping them be successful.

Understand Your Customer Lifecycle

Increase customer satisfaction during onboarding, ensure contract renewals, and turn customers into advocates.

Identify upsell opportunities to expand

Your most successful accounts are likely to expand. Reach out to them to upsell and grow your business.

Turn customers into advocates

Word-of-mouth is the best marketing you can get. And successful customers are the most likely to share their stories.

Proactively manage your customers in real-time

Make communication efficient

Stop spending 90% of your time gathering information from different systems. Supercharge your company by spending that time with your clients instead.

Get actionable tasks

Never wonder who to talk to or when. Automatically created tasks give you an actionable way forward every day.

Focus on what matters

Automate low-touch customer success workflows so you can focus on white-glove tasks.

]]> UserIQ https://digitalmarketingsupermarket.com/tool/useriq/ Wed, 24 Mar 2021 00:11:42 +0000 https://digitalmarketingsupermarket.com/?post_type=tool&p=71033 UserIQ – What’s Your User IQ?

Predict user behavior. Create winning experiences. With UserIQ, you’ll finally prove that customer success is company success.

Customer Health, Reimagined

Spot changes in health score over time. Analyze feature usage and sentiment. Make smart decisions. In one beautiful spot. With the UserIQ customer health dashboard, you’ll simply forecast change more accurately.

Customer Success is Company Success

Saying your SaaS company is “customer-centered” is one thing. Making it customer-centered is another. UserIQ equips Customer Success teams with health insights and engagement tools that can be shared across the entire organization — from the Product team to the C-suite.

Customer Success Teams

Gauge customer health. Understand product usage. Act on Voice of the Customer feedback. Look at you, customer success genius.

Product Teams

Track app usage. Predict user behavior. Guide customers to value. Building a product roadmap? It all starts here.

C-Suite

Turn your customer success investment into a profit center. Cut churn. Drive expansions. Improve advocacy. Win.

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