Collect more authentic customer reviews every week
Automate review generation campaigns via email and print.

Multiply review volume on G2 Crowd, Capterra, Facebook, Google and any industry specific review sites relevant to your business.

Control your reputation with a process that will catch unhappy customers before they review.

How to automate the review process
Analytics and Reporting for online reviews
Evaluate review velocity across different listings. Analyse trends in the content of your customer reviews. Estimate the ROI of reviews for your business.

Reporting on Customer Reviews
Track and respond
Collect reviews from all of your listings into one central dashboard.

Notify your team of reviews via email, SMS or Slack.

Respond to your reviews via email or directly on the review site.

Browser How to track customer reviews across multiple channels
Boost search engine rankings to increase sales
Generate recent, relevant and unique content that search engines love.

Search engines prioritize content that is – Recently created – Relevant – Unique

This is where customer reviews shine!
Your customers are your new content marketing machine.

Browser Customer reviews will boost your SEO
Increase the impact of reviews on your sales.
Automatically post positive reviews as compelling social media content.

Post customer reviews in SEO-friendly markup on your website to drive search visibility.

Shar online to show social proof on your website and sales channels

REPUTOLOGY IS TRUSTED BY MARKETING AGENCIES, AUTOMOTIVE GROUPS, HOTEL CHAINS, HEALTHCARE ORGANIZATIONS, PROPERTY MANAGEMENT COMPANIES & MORE
Reputology customers

Reputology acts as a gauge on how we are doing, letting us know whether or not employees are doing their job well. It helps point out key areas where we are—-or aren’t—doing well, based on customer responses.

Megan L, Marketing, FRSG (FSR Magazine)
LEVERAGE REVIEWS TO GROW THE TOP AND BOTTOM-LINE
24/7 Review Monitoring
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard.

Respond Quickly from the Platform
Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface.

Analyze Customer Sentiment
Wait times too long? Toilets clogged? Is the new hire Dwight abrasive? Attack the root cause of complaints. Our semantic analysis technology converts the unstructured content from reviews & feedback into actionable data.

Aggregate All Feedback in 1 Place
Get a holistic view of the customer experience so that your team can become proactive about addressing concerns & making improvements. Our flexible, customizable surveys allow you to gather feedback on an ongoing basis.

Keep Tabs on How Reviews Are Managed
Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service.

Measure Performance
Reputology’s reporting and analytics allows you to gauge your KPI, spot trends, and compare storefronts at a glance. Our intuitive graphs, charts and scorecards make it easy to diagnose any changes in performance.

Manage your reputation at every location of your business.

Collect business reviews from the review websites that matter the most.

Gain deep insights into the customer experience.

Use customer feedback to act today and predict tomorrow.
Easy, powerful review software

Drive More Results.
Manage 100+ review sites in a single platform—get more reviews, ratings, and revenue.

Engage more customers
Automate your review collection and respond quickly to improve customer retention.

Leverage machine learning to understand your customer
ReviewTrackers’ technology discovers customer experience trends for you.

PROFIT DASHBOARD
Track your profit in real-time
Fully automated calculations of your real profit on Amazon. We automatically deduct your Amazon fees, shipping (i.e. FBA), PPC fees, promos, taxes, and cost of goods.

PPC MANAGER
Maximize your Amazon PPC revenue
Save time and automate your PPC campaigns. Focus on campaign profitability and get the most out of your Amazon advertising spend.

AMAZON RANKING OPTIMIZER
Boost your keyword rankings
Get your products ranked higher on Amazon. Research high volume keywords, optimize listings, track keyword rankings, and much more.

REVIEW MANAGEMENT
Get notified of new reviews
Get notified for new reviews you receive on Amazon. Sort your reviews by their impact on your average star rating, and prioritize your response rate accordingly.

Are you delivering a holistic ‘Near Me’ Brand Experience that engages customers exactly when they’re ready to buy?

Powered by Uberall, SweetIQ now offers a more powerful brand experience that curates your online reputation and boosts visibility across all key listings and applications.

SweetIQ Local Marketing Hub

Take control over how local customers experience your brand online. Powered by Uberall, this single platform offers oversight of the online portion of the consumer journey: capture “near me” clicks, manage online reputation, and engage through social media and listings.

LOCAL LISTINGS MANAGEMENT

Post and manage location listings across 125+ platforms.

STORE LOCATOR & MICROSITES

Create unique landing pages that integrate with your own site.

DATA ANALYTICS

Knowledge is power. Gain unparalleled access to deep insights from major search and discovery sites consumers are using billions of times a day to search for products and services nearby.

REVIEW MANAGEMENT

Guide and guard your online reputation and win customer loyalty.

SOCIAL MEDIA MANAGEMENT

Create, manage, and measure social pages that reach your local audience.

‘NEAR ME’ ADS

Boost your brand to the top of ‘near me’ search with targeted, optimized local ads.

You know consumers are relying on reviews and the internet more than ever before to inform their purchasing decisions. Ratings can be the difference between you or your competition growing or closing the doors.

So what are you doing about it?

You can take complete control of your entire online reputation without doing much of anything different tomorrow than you are doing today…

What used to be a Burden is now an opportunity

You know you need reviews but getting your customers to review used to be like pulling teeth, painful…

Now it is easy for you to get real reviews

It is now easy and painless for you to ask for and your customers to leave real reviews.

Feedback & reviews from 40% of your customers

The Active Reputation Marketing System will automatically route each new review based on real time reputation information to the review website where it will be most effective online and internalizes the negative reviews as customer feedback that only you can see.

Quickly respond to your customers concerns instantly

Every worry about unhappy customers taking out their frustrations online? Worry no more! Negative reviews will be internalized. You will be alerted in real time to important changes instantly allowing you to respond at the speed of business from within the alerts.