Global analysis
Monitor all relevant content and conversations from any source of information in real time: social networks, forums, media and websites.

Custom actions
Generate custom reports with automatic content classification and take action with the help of smart alerts for volume, time, location, category, etc.

Full brand monitoring
On social networks
We monitor user conversations about your brand or competitor across social media, in real time.

In the media
Our tool can analyze any digital media platform and news portal to extract relevant information about any trending topic.

Forums & websites
Broaden your search and monitoring reach by analyzing other sources of content and information. We can analyze any website or forum you want and integrate the results into your dashboard.

What’s up with your social media profiles?
Analyze how your (or your competitor’s) Facebook page, Twitter and Instagram profiles are evolving. Create reports that are adapted to your needs.

More on Social Analytics

What are people saying about a trending topic?
Collect data on any trending topic by monitoring conversations on social media using a specific hashtag, mention or keyword

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Build your online audience and grow reach from social campaigns
CrowdControlHQ allows you to reach and grow social audiences across multiple networks with social media scheduling, listening and engagement tools.

Easily generate opportunities to engage by publishing content across one or multiple social media accounts.

Easily coordinate activity using intuitive social media planning tools with a shared team calendar view, plus campaign, network and profile filtering.

Social Media Post Comments and Replies
Social media planning and publishing calendar
Plan and deliver engaging social media campaigns
Get a complete view of your content publishing schedule and work as a team to deliver excellent social media campaigns across multiple networks and accounts.

Easily re-publish content that have already delivered exceptional results by reviewing past campaigns.

Multiple opportunities for engagement, access to image libraries or take photos on mobile device for immediate publishing or scheduling.

Resolve customer care issues quickly and efficiently
Social media is increasingly the channel of choice for people engaging with your brand or business, so you need a platform that makes it easy to engage and respond to each of them.

Monitor, prioritise, assign and engage with customers and prospects across teams to build relationships and drive positive brand experiences.

Work smarter and improve the customer experience using automated alerts and intelligent workflows across multiple teams, locations, channels and accounts.

Create magical content
Create paid and organic posts for all your social networks in one collaborative content calendar. It’s easier to manage channels, teams, workflows and campaigns with complete clarity. Approval flows and a content pool ensure brand alignment and stellar quality.

See our Publish Content Calendar

Manage all channels & moments
Take the stress out of community management, engagement and customer support. You get one social inbox for all your networks, as well as all your customer data in personalized profile cards. Engage customers and prospects in the moments that count.

Discover the Engage inbox

Do wonders with data
Power campaigns with more accessible and easier-to-use data. Get to know your audiences with social listening while tracking content performance. You can also merge your social data with your CRM for a unique 360-degree customer view.

Listen to your audience

Linkfluence Search gives you the fastest and easiest way to track trends, benchmark against competitors, and measure your campaigns with zero setup.

Audience summary
Understand your audience at a glance and get key demographic summaries of who’s talking about your brand or keywords, on which platforms, and in which countries.

The simplest way to truly know who talks about you online.

Topic analysis
Learn the themes most associated with your keywords of interest with the topic wheel.

An easy way to find new trends and see what else people talk about when they mention your brand.

Sentiment & emoji analysis
Discover the good, the bad, and the angry with AI-enriched analysis for sentiment and emojis, to better understand brand perceptions and associations.

These tools enhance social media data and help to tell the full story at a glance.

Advanced filter search
Cut through the noise with our advanced filters to combine or eliminate keywords, and drill down to specific platforms, countries, languages, gender, and more.

Social media can be noisy. These powerful filters help you cut through.

Image & video wall
Picture your brand instantly with our image wall to discover how your customers talk about you visually on social media and the web.

Image and video are more important than ever. Stay in control your brand image online.

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The Social Media Platforms We Support

Easily schedule and automate your posts
Manage, schedule and publish your content on all your social media networks from the easy-to-use campaign calendar.

Schedule A Post

Engage your audience
Save valuable time switching between social accounts by viewing all replies and comments in a single inbox. Reply, like or retweet directly from your Social Inbox.

Simplify Your Social Engagement

Top Rated Social Media Management Tool

Understand industry trends
Track keywords and terms to identify and engage with specific topics with social listening.

Start Listening Now

Build reports that deliver actionable data
Monitor real-time data and understand your social media performance.

Build Your First Report

Automation. Flexibility. Security

AI Image Recognition

Save time managing your digital assets with AI image recognition technology powered by Miro.

MavSocial App

Manage your social media presence whenever and wherever on the go.

2-Step Verification

You accounts are safely secured by the latest security encryption, 2-step verification Google authentication and AWS security.
Collaborate with others
Customize account permissions, set team roles, assign tasks and manage approvals across multiple brands and accounts.
Set Up Your First Team

Curate better content
Discover, manage and edit all your social media content with built-in stock image libraries, smart search capabilities and powerful editing tools.
Find Better Content

Meltwater acquires Oxford University spin-off, DeepReason.ai, to help build one of the largest knowledge graphs of public information

A selection of our products

In today’s always-on world, a marketer’s job is never fully finished, which is why we developed a series of products focused on helping you stay on top of your digital strategy and marketing performance.

We offer comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts, capturing more content and conversations than anyone else in the industry.

Our suite of products aims to solve the problems faced by modern PR, communications, and marketing professionals.

Brand Management
Fight Off the Risk of Reputation Damage. Protect your brand name by proactively monitoring and engaging in the conversations that influence the reputation of your organization.

EXPLORE USE CASE

Social Media Management
Reclaim Your Workday! Meltwater’s Engage simplifies the process of scheduling content, engaging with your community, and measuring performance across all your social media channels.

EXPLORE USE CASE

Media Relations
Get Your Message in the Press. Engage the right journalists with personalized outreach at scale. Meltwater’s media contact database and wire distribution feature help you secure the media coverage your executives want to see.

EXPLORE USE CASE

We’re looking for people to join our Meltwater team
Our people are our business. And today, the 2,000 members of the Meltwater family reside in 55 offices across 25 countries around the world. But no matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had.

We are always looking for driven, talented people to join the team and help us achieve our own ambitious goals as a company. From Sales to Engineering, Finance to Marketing, we like to think that we have a great team, and we would be honored if you considered joining.

SEE OPEN POSITIONS

The Radarly platform captures and analyzes 150 million sources (including social media, blogs, forums and websites), in more than 78 languages across 190 countries every day.

FIND OUT WHAT YOUR CUSTOMERS ARE TALKING ABOUT IN AN INSTANCE, THANKS TO SOCIAL MEDIA LISTENING.
Identify the favourite topics of your consumers and your audiences. Detect market trends and emerging weak signals. Draw actionable insights to aid your marketing and content strategies with the help of social media listening.

IDENTIFY WHAT MATTERS
Discover the key words associated to your brand and understand their importance and impact, as well as the one of your competition’s most used hashtags and the topics of your category, whatever the language, the country, the media, the channel… the market or the society topic.

UNVEIL THE POWER OF IMAGES
Every day, over 3 billion images are shared on social media. Linkfluence provides its clients with the technology to analyze these images, including photos, emojis and logos.

DRIVE ACTIONABLE INSIGHTS
Explore market trends and detect weak signals to inform business decisions and accelerate the growth of your brand.
Thanks to the high performance of our social media listening platform you can find the conversations that matter in seconds.

IDENTIFY YOUR INFLUENCERS, CRITICS AND ONLINE COMMUNITIES.
Improve your digital performance by; identifying new influencers, monitoring brand ambassadors, exploring your communities, and understanding the segmentation of your consumers and target groups in real-time.

DISCOVER MORE ABOUT YOUR AUDIENCES…
Gain a deeper understanding of your audiences and your competitors’ audiences, thanks to the profiling technology of our social media listening platform.

From chaos to clarity with the social inbox
No more jumping between different social streams. Get only the social updates you need, instead of a flood of unwanted messages. See which team members have already taken action and what still requires attention.

Centralize how you manage social media
Create content and analyze your social media efforts for key networks like Facebook, Twitter, Instagram, and LinkedIn. Be one of the first to start scheduling Google Posts for your clients!

Add blogging platforms to draft articles, and use a variety of useful integrations like Canva to further streamline how you manage your client accounts.

Simplify your publishing process
Schedule individually or in bulk and queue best-performing content to repeat. Oversee your team’s activity using our interactive calendar or setup workflows so you can approve their content.

Our content recommendation engine suggests the best content to share that guarantees more shares and likes.

With Snaplytics, you can create professional and engaging stories without breaking a sweat. Our features cover everything from creating content, to distribution, to measuring impact and delivering insights.

Publishing Suite

Create better and more engaging stories with our feature-rich publishing. From managing take-overs, to posting from multiple accounts with auto-forwarding, to creating the best story flow possible in our editor before scheduling ahead of time.

Repost User Generated Content

Collect and repost incoming content from your followers and experience engagement rate on your account go through the roof

Messaging

Reply and communicate one-to-one with your audience through our platform. We store past communication for future reference.

Automated Analytics

Understand your best performing content, how new followers find you and how you perform against your competitors in the industry.

Monitor & Listen

Gain insights on your competitors’ use of stories and how branded hashtags performs story-wise.

Trusted by 25,000+ world-class brands and organizations of all sizes
Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption according to G2, the #1 independent software review site.

Discover the most robust and cohesive social media business solution, built to scale
Listening
Understand your audience

Uncover trends and actionable insights from social data to inform marketing and brand strategy.

Publishing
Reach your audience

Plan, organize, schedule and deliver content as a team with cross-network social publishing.

Engagement
Engage your community

Streamline social monitoring and improve responsiveness with a unified inbox.

Analytics
Measure your performance

Drive strategic decision making across the business with rich social data and dashboards.