How It Works
Creating a feedback loop with your consumers is as easy as one, two, three.

Create your test in minutes
Select from pre-vetted and custom templates, upload a script, or request expert research guidance on-demand.

Target your audience
Select an audience from your team library or create a new audience based on demographic and behavioral criteria.

Get your data
Include charts, text responses, videos, sentiments, and machine learning-generated insights.

What Is Agile Research?
A research approach that provides directional feedback early and often.

Brings data to decisions that would previously have relied on opinion

Frees innovators from waiting weeks or months for insight

Complements rather than replaces more traditional forms of research

Meet your customers wherever they are
Your customers shouldn’t have to jump through hoops to tell you how they feel. Make it easy for them to give in-the-moment feedback in the channels that work best for them.

Integrate feedback into business systems
Easily share customer insights and drive meaningful actions through the business systems your teams use daily to get their work done, including Salesforce.

Excel at customer experience
Get the straightforward answers you need to build world-class CX programs. Visit our resources center for guides, videos, interviews with experts, and everything customer experience.

Trusted by B2B and B2C brands around the world
Join our customers that rely on GetFeedback to help them design and deliver world-class omnichannel customer experiences. Get your programs up and running in days, not months.

Informizely’s website survey tool helps companies capture actionable insights that can be used to find new opportunities for growth, increase conversion rates and decrease churn. The in-site surveys integrate seamlessly with your site through beautiful sliding widgets instead of popups so you don’t have the interrupter on your page while browsing or using it! You’ll also get advanced targeting options allowing them engage customers right when they’re ready–and then report back data quickly—this information is exportable if needed.

30-40% of all online surveys are completed on a mobile device, and that’s growing.

Informizely in their own words

Complete survey platform for customer feedback
Gain winning insights by asking feedback at the right time

Get to the why of your customers
Informizely surveys in your website, emails and web apps help you quickly gain winning insights into your customers motives. To improve your website, products and services, and to increase your conversion rate.

Targeted Website Survey
Website Surveys
Show targeted slide-in and pop-up surveys in your website at the right time.

Exit Intent Surveys
Show a survey or promotion at the moment a visitor is about to leave your website.

Link Surveys
Get deep insights using full page questionnaires, distributed by a public link.

Email Surveys
Embed NPS, CES, rating and choice questions directly in emails and web apps.

All the tools you need to better understand your customers
Best-in-class survey builder.
Advanced reporting dashboard.
Many available integrations.
Reporting API, Widget control API and Webhooks.
Works in all websites, including WordPress, Joomla, Drupal, Squarespace, Magento, and all other CMSs.

If you are interested in Brand Monitoring Tools or Survey Tools, please do explore the site further

Collect Ideas and Feedback
Collect ideas and feedback from your customers and allow them to vote on their favourites.

Collect ideas
Collect feedback
Up voting
Sentiment Analysis
Emoji reactions
Commenting
Following

Feedback forms

Improve the performance and user experience of your website and apps with fully customisable feedback forms.
Mopinion: How to build the best online feedback forms – Build
Multiple form display modes
Decide on the position of your feedback buttons and choose whether your form is opened in a modal, as a slide-in form, embedded on the page or in a mobile app.

A superior in-app feedback solution
Use our mobile SDK for iOS and Android to easily collect in-app feedback. This innovative solution fully integrates with your mobile native user experience.

Easy setup and full control
Build your own feedback forms with various question elements, such as open comments and scores (including NPS and Csat).

Complete customisation of look and feel
Customise the complete look and feel of your feedback forms and buttons to give your visitors a fully branded experience.

Advanced question routing
Decide which feedback questions to show or hide, based on the input of your users.

Visual user feedback

Collect visual feedback to understand what your visitors want and what’s preventing them from achieving it.
Automated screenshots
Allow users to select page elements that they want to provide feedback on. This page element is then submitted as a screenshot together with all other feedback.

Combined with question routing
Decide who you want to give the option to add a screenshot based on questions and answers in your survey.

HTML and metadata included
Each feedback item comes with a screenshot and is paired with page metadata – device, screen resolution, and more.

Add mobile native screenshot
The Mopinion SDK for iOS and Android allows you to collect visual feedback in your mobile app and adds screenshots from the app to user feedback.

Product Feedback
Get insights into how your product functions and find out what your customers like.

Conversion Rate
Run exit surveys and uncover insights into why potential buyers aren’t converting.

UX Feedback
Capture user insights quickly and painlessly at every stage of the design process.

How it works
1. Simple Setup
Design a survey in our drag and drop builder using advanced question logic, beautiful themes, and complete customization.

2. Painless Collection
Gather realtime data by sharing your surveys anywhere and everywhere – from web, to mobile, to on-site tablet kiosks.

3. Actionable Insights
Easily sort through your data with a robust set of filters and reporting tools to pick out trends your company can act on.

The top feedback-driven companies in their industries have been shown to outgrow the nearest competition by over 2X.
That’s because they can…

Predict
Companies who use feedback tools can spot and ride trends, rather than chasing them after the fact.
Out-Maneuver
Companies with a constant finger on the pulse of their customers, employees, and markets are in a better position to adapt and quickly make smart directional choices.
Crush the competition
Companies who actively reach out to customers have higher levels of engagement, brand recognition, and brand loyalty in their markets.

Targeted feedback seamlessly integrated with your apps of choice

Understand your customer journey

Discover customer pains in key touch-points and track how you improve over time.

Gather feedback from new customers during onboarding, using CES survey

Measure satisfaction with parts of your service, using CSAT survey

Gauge your overall customer experience, using NPS survey

Learn what is unique about your service and judge if you’re ready to scale, using Product-Market Fit survey

Simple & Customizable

Integrate SatisMeter and Segment with just one click

Customize your targeting with user traits

Launch surveys on your website and mobile app (iOS and Android)

Embed surveys in email with the email client of your choice

Control exactly when surveys show with event triggers

All your feedback in one place

No more stress trying to remember anecdotal feedback

All feedback scientifically collected and gathered in easy to understand dashboard

Unlimited users, so no hassle with user access

Share your survey results quickly and easily via a public link

Send new feedback directly to Slack, Intercom, Salesforce and more …

HOW IT WORKS

Collect feedback
in one single place.
Internally, or share it with your users.

Feedback Boards
Keep your customers engaged with optimizing your product based on real feedback.

Private or Public
Widget
User SSO
Custom domain
Pssst.. we even have dark mode!
All Features
Demo
board new
roadmap new
Roadmap
Inform your customers of all the upcoming cool features you’re working on.