Live Chat for Sales

Description

Turn your
website into a
sales machine.
Collect leads 24/7, convert visitors into customers, and take your business international. 🚀
Add Live Chat to Your Site
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Trusted by thousands of businesses.
Join thousands of fast-growing teams using Live Chat to supercharge their sales.

How it works
Got 5 mins? Here’s everything you need to know on how to use live as a new sales channel.

Convert Visitors
Answer any question in an instant and set up Prompts to nudge customers at exactly the right moment.

Capture Leads
Prompt visitors to drop their email or start a conversation. We do the heavy lifting to qualify and prioritise them.

Onboard New Users
Customise your onboarding flow in-app with knowledge base search, Prompts, and a direct line to your customers.

Delight customers
Put your customers first by offering multiple solutions to suit every customer, and every way of interacting.

Turn casual visitors into excited prospects.
Smart, tailored automated messages prompt website visitors to take action – like start a conversation, book a demo, or give feedback.

Turn conversations into conversions.
Capture leads and enrich their data. Fill your sales pipeline with qualified prospects using our real-time behavioural data.

Onboard users personally, at scale.
Engage with prospects at the perfect moment to help them move to the next step of your pipeline. Send personalised messages with effectively designed buttons and other actions.

Delight customers with 24/7 support.
Reduce support case volume with knowledge base search. Your customers can search your knowledge base from Live Chat, effortlessly.

Live Chat gets more powerful every day.
GoSquared grows with you. We’re always shipping improvements to help you grow – like these most recent updates.

Customisable
Live Chat is available in one colour – yours. Match the Live Chat Button, key interface elements, and your message bubbles to sit perfectly with your brand.

Accessible
No one should be held back when reaching out to the businesses they want to engage with. We’ve designed Live Chat to focus on accessibility, so text is easier to read. Good accessibility is better for everyone.

Beautifully crafted
We’ve put care into every pixel of Live Chat to update the look and feel for you and your visitors. From refinements to spacing, to brighter colours, to delightful animations – Live Chat is great to look at, and to use.

Fastest
When your customer is ready, Live Chat is too. We are obsessed with making the Live Chat widget the lightest, fastest chat widget available. Don’t settle for another product that will slow you down.

People, not tickets
Your visitors and users are people – so treat them as people, not tickets. Live Chat adapts to ensure conversations remain fluid as your users move through their journey with your business.

But wait, that’s not all!

Convert Visitors
Exit-intent Prompts
Page engagement
PromptsLead Capture
PromptsOut-of-office
Lead CaptureLead Capture
Chat BotCall-to-Action Prompts

Onboard New Users
In-app Messaging
Visitor -> User Stitching
Continuous Thread
iOS SDK
Edit Button Position
Office Hours

Delight customers
Knowledge Base Search
Response Time Chat Bot
Live Translate
Chat Transcripts
Video Embeds
Secure Mode

And more…
Shared Team Inbox
iOS + Android Apps
Language Detection
File Attachments
Invisible Mode
Live Chat API
White Label