Virtual Assistant | Shopify Assistant | Canva Designer

Description

6 years as a Virtual Assistant and Graphic Designer | 2 years in Customer Service Industry

Hello, I have 6 years of experience in the E-commerce and Travel Industry wherein I learn and gain more knowledge and skills to become a great Virtual Assistant.
I have finished many successful projects which involved Customer Support, Graphic designing, E-commerce Store Management, Web Research, Data Entry, Social Media Management, Travel Management, Administrative Support, Email Marketing, and Customer Service Support.

My experience highlights include:
-E-commerce Management (Shopify) – Order processing, Product research, and setup.
– Customer service support (Email, chat, calls, Zendesk, Freshdesk, Gorgias and Messenger).
– Creating a website in Shopify and Wix.
-Create Meeting Agenda and Meeting Minutes
– Page Builder using Gempages, Pagefly, Ecomsolid and Zipify
– Graphic designing (Adobe Photoshop, Canva, Lightroom, Crello, Placeit, and Invideo, )
– Social Media Management (Facebook, Instagram, Twitter, Pinterest, LinkedIn, Youtube)
– Social Media Marketing
– Conducting product research on manufacturers, suppliers, forwarders, and
Competitors
– Contacting and coordinating with suppliers on the client’s behalf
– Basic Facebook and Instagram ads.
– E-commerce Management (Shopify) – Order processing, Product research, and setup
– Video editing (Filmora, Invideo)
– Web research
-Product research to find cool product ideas that you can sell to the customer.
-Importing products from Oberlo to Shopify or from Ali Express to Shopify by using Oberlo or Dropified.
-Manage refund, exchange, chargebacks, and inventories in Shopify and Paypal.
– Executive Assistance/Administrative Support
– Email Marketing (Mailchimp)
– Travel Arrangement and Planning
– Ensure the pricing and availability of hotel rooms and chalets
– Dropbox / Google Drive Organization
– Project Management (Trello)
– Communication app (Slack, Skype, Whatsapp, Zoom, Google meet, Telegram)
– Lead Generation
– Data Entry And other Virtual Assistant related tasks
Helping you meet your business goals is my top priority. If you think we’re a good fit, please contact me. I look forward to working with you! Thanks.