Relenta

Description

What is CIM – Customer Interaction Management?

It’s a different way of thinking and a new set of tools

CIM solves three problems that ruin customer experience

NON-STOP INTERRUPTIONS
Most people struggle with tasks when there are too many apps and tabs open and notifications are screaming at every corner.

INFORMATION OVERLOAD
It’s not easy to keep track of thousands of emails and interactions. It’s even harder when you have to fill out endless CRM forms.

LOW PRODUCTIVITY
Instead of solving customer problems your team members are trying to figure out where the last customer conversation left off.

Here is How CIM Solves These Problems

CRM prevents your growth

CIM turns problems into opportunities

BEAT COMMUNICATION OVERLOAD
Get an instant real-time 360 degree view into each relationship via Contact Timeline.

NURTURE RELATIONSHIPS
Communicate with your client base without losing a personal touch.

KEEP EVERYONE IN SYNC
Collaborate, delegate, follow up and see the status of each task with a shared team inbox.