Admin Assistant / Technical Support /Customer Support

Description

I am a freelance Virtual Assistant who specialized in IT Support Roles, Admin Assistance, Graphic Design, Lead Generation and Social Media Marketing and Management. My goal is to provide high-quality and professional support to my clients and their business needs.

Specialization/Services:

1. Information Technology Technical Support:
-Chat and Email/Phone Support
-Desktop Support, Application Support, Maintain Computer System
and Networks
– Knowledge in IT Infrastructure Solutions, Cloud Solutions, Network Security, Cyber and Endpoint security, Disaster Recovery and Backup Solutions, Office 365

2. Social Media Marketing:
– Linkedin, Facebook, Tiwitter, Instagram, etc.

3. Social Media Management:
– Help you manage Social Media Accounts, experience in using management tools like Post Planner, Later, Hootsuite, and MeetEdgar

4. Graphics Design and Audio/Video Editing:
– Photo Manipulation, Photo Enhancement, Logo Design, Youtube thumbnails, Facebook covers and banners (Adobe Photoshop, Adobe Illustrator, Adobe Lightroom)
– Video Editing, Facebook Ads (Camtasia and Filmora)

5. Lead Generation:
– Linkedin Lead Generation and prospecting
– Internet Research

6. Administrative Assistance:
– Data Entry, CRM Management
– Proficient in Word, Excel, PowerPoint, Google Suites
– Project Management ( Asana, Trello, Google Calendar, Basecamp)

Currently learning and developing the following skill sets:
-Wordpress and Wix Website Design
– Search Engine Optimization (SEO)
– Email Marketing and Management
– Blog Management and Content Writing
– Product Sourcing
– Shopify, Amazon, eBay

Had great success in different verticals:
– Inside Sales (Outbound)
– Telemarketing (Outbound)
– Sales Management, Team Management
– Life Insurance and Financial Planning
– Direct Selling